Positive: Professionalism, Punctuality, Quality, Value
I've not had too many good experiences with towing companies, but these guys were much different.
I needed a tow rather quickly, they had a driver to me in 90 minutes(much less compared to 4-6 hour wait from other places I called). Driver was professional, had my car up in five minutes and delivered to the repair shop.
The price was $40 less than the lowest of the other places I called, and they got to me quickly.
Towing is never something you want to need, but having a place like this when you do need it, makes the situation much more manageable and less stressful.